You know that weird feeling of being wrong when you check out a friend’s Snapchat profile to see their snap score, which is not there.
It was there yesterday and today; it is just gone. You would probably get confused and wonder, “Hey, what is going on?”
Yeah, it happens to the best of us; we have all been there. You might not be seeing those snap scores for a lot of reasons.
It could be that they deleted their account, removed you from their friend list, or even blocked you; it could be any of these cases.
But instead of jumping to conclusions about worst-case scenarios, the best course of action would be to find out precisely what is happening.
That is why we are here, to help you get out of the confusion and find some closure.
This article discusses why you cannot see their snap score and how to fix it. We have just about everything you need to know, so keep reading.
Why Can’t I See Someone’s Snap Score?
Now, to the day’s question, not seeing someone’s Snapchat snap scores can happen for a few reasons.
To see the snap score of anyone on Snapchat, both of you must be mutual friends on the platform; you need to add them as friends.
They need to add you back and vice versa, just like on Facebook, where you send friend requests and have to wait till they are accepted.
After this step, not seeing their snap score would mean that the person has removed you as a friend; both parties have to be friends on Snapchat for the snap score to be shown.
When you are removed from a person’s friend list, Snapchat automatically hides their snap score from you.
Another reason is that you could have been blocked, which would be pretty obvious to determine because, in addition to not seeing their snap score, you will not be able to find their account on Snapchat when you search.
Even if you search with the exact username, their account will still not come up since their profile will be hidden from you, but they would be very active.
Another thing to consider is that they could have also deleted their Snapchat account for personal reasons.
Once a Snapchat account is deleted, it ceases to exist for all other Snapchat users.
Their profile will not come up, snap scores will not be seen, and communication will be impossible, at least on the platform.
They Have Unadded You
One of the most common reasons you will not see a person’s snap score is that they most probably unadded you; you are off their friend list.
Since Snapchat would only allow you to see snap scores if both parties are friends, it will hide their snap scores from you.
On their profile, you would only be able to see their Bitmoji and username but not the snap scores, and you will be able to send them snaps.
However, those snaps will not be delivered. The message status will display pending since both parties are not friends.
The message status will show pending as long as the other party does not add you back to their friend list, and all the snaps you send will not be delivered till they do.
It is pretty easy to check if someone unadded you on Snapchat; you can search their username, and if they come up in your search and you can add them, that is a clear sign that you were removed from their friend list.
You also will not see their snap stories. All their activities on the platform will be hidden from you.
They Haven’t Added You Back
So, the process of adding friends on Snapchat is pretty simple; you go to your add friends section and click on ‘add friend,’ but it is not over yet, as they, too, would also have to add you as a friend to make it mutual.
What happens when they have not added you back? Well, you will not be able to see their snap scores.
As said earlier, snap scores are only visible to both parties if they are friends on Snapchat; anything other than that, you will not see the scores.
You also will not be able to see any of their activities, messages, and send snaps because they will not be delivered till the other party adds you to their friend list.
Snapchat is Down
This often happens to several social media platforms, and Snapchat is not left out of that list; it could cause the app to malfunction, which is not always pretty.
If Snapchat is not working for you, there is a good chance it is not working for anyone else.
You can ask your friends that also use the platform if it is the same for them, and also try to find out what is going on through Snapchat’s Twitter support account.
They always have the latest news about Snapchat outages and how long they might last.
Another option is using the down detectors Snapchat page at downdector.com.
It will tell you whether or not Snapchat is having issues. You will find out if there is a problem from these two sources.
Force Close the App
Another reason you might not be able to see someone’s snap score is a glitch in your Snapchat.
Glitches are caused by corrupted data from within the app’s memory; it could be that the temporary data or cache got corrupted, and eventually, the app’s functions will be affected as a whole, which will lead to the app crashing.
Glitches could also occur because your mobile device forced the app into idle mode after running in the background for a long time.
An excellent way to correct this is to force-close the app; force closing will reset your Snapchat and clear away all the unneeded junk from your app’s memory.
Force closing Snapchat on android devices
- Go to your recent apps panel.
- Find Snapchat from the recent app list and close it.
- You can also tap the clear button to clear all the recent apps.
Force closing Snapchat on an iPhone
- Swipe up and hold the bottom of your screen to open the recent apps panel.
- Find Snapchat on the list, and close it.
- After this, re-run your Snapchat to check if this fixes your glitching problem; more often than not, it does.
They Have Blocked You
Another reason you will not see a person’s snap score is that you have been blocked, and their snap score will not be the only thing you will not see.
You will not be able to see any of their activities, no stories, no snaps, no messages, nothing.
Finding the account itself will be impossible because Snapchat will hide it from you when you try to search for the account, even when you have the exact username; they make it look like it does not exist anymore.
It is easily confused with a deleted account, as it would act similarly to one blocking you. But there is a way to test it so one can be sure; search for the username using a different account.
You could have a friend help you search for the username, or if you intend to keep things private, you can open another Snapchat account and do the search yourself.
There are two outcomes to this test; the first is that the username you are searching for brings up no results even after searching for it from a different account. This means that the account you are searching for has been deleted.
The second outcome; you find the account. If you find the user you are searching for from a different Snapchat account.
Whether your friend’s or the new one you opened yourself, this proves without a shadow of a doubt that you were blocked.
P.S: If you cannot see their Bitmoji and snap score on their profile, this is a sure indication that you have been blocked and not just deleted.
You Can’t See The Snap Score Of a Public Figure
It is the same as when you cannot see the snap score of a regular person; it only means you have been removed from their friend list- you most likely unsubscribed from their page, or they do not want you to view their content anymore.
Since Snapchat will only allow mutual friends to see each other’s snap scores, when you are off the friend list, their snap score will automatically be hidden from you till you are re-added to that list.
To be re-added to the friend list, search for the username of the public figure or celebrity and click on the add friend option.
One significant difference here is that you do not have to wait for the public figure or celebrity to add you as a friend before you can view their content like a regular Snapchat account.
How To Know If Someone Removed You On Snap
When another user blocks you on Snapchat, just like any other social media platform, you are never sent a notification.
Social media platforms take protecting their user’s privacy quite seriously.
Likewise, you will never get a notice when someone removes you from their friend list, but Snapchat leaves you pretty apparent clues, that is, if you know where to look.
The first clue is in checking their snap score, and the scores, they never lie. Snap scores will tell you how active and prolific a user has been on Snapchat.
Snaps sent and received, stories posted, snap streaks, and friends added are all contributing factors to a user’s snap score. The more you use the app, the higher your snap score.
If you can see their snap score, you are still on their friend list, but if you cannot, it means you have been removed from their friend list.
The second clue is to search for their username and be sure to type it in correctly.
If their account comes up in your search and you are provided with the ‘add friend’ option, you have been removed from their friend list; you should not be able to add someone already your friend.
The third clue is in your chat. Try sending a snap or a message to the person you suspect removed you on Snapchat; if the message status shows pending, it means both of you are not mutual friends.
If you were mutual friends, the messages and snap status would, instead of pending, the show sent, received, or delivered depending on the server and the recipient, but not pending.
Your message status will read pending till the second party adds you as a friend.
The fourth clue is to check your list of friends. If the user you suspect to have removed you are still on your friend list, then they have not removed you, but if they are not, you most likely have been removed.
Conclusion
These are foolproof ways to know why you cannot see someone’s snap score.
You can now confidently determine whether you were blocked, deleted, or removed from their friend list and how to fix a Snapchat glitch.
Although it can be pretty unsettling to discover that someone’s name is on your friends’ list.
A short investigation will let you know whether the person blocked or removed you, and you can also check if the Snapchat account is still active.
Snapchat being a constantly growing social media platform, has earned the love of all its users with its unique features and upgrades.
Even though it can be quite challenging to navigate for a new user, it quickly becomes a pretty sweet space to share and create fun content when you get the hang of it.