It can be annoying if you’ve been trying to shop on BestBuy and you see the “Access Denied” error.
The error typically can also look like this. “You don’t have permission to access “http://www.bestbuy/” on this server.” Or “You don’t have permission to access “http://www-ssl.bestbuy.com/” on this server.“
There are a few reasons why your access to the Best Buy website may be denied. It mostly happens because you have been doing something that the BestBuy website security systems have blocked.
This mainly happens to people trying to access the Canadian version of the Best Buy website. So people are located in Canada.
In this article, I’m going to explain why Best Buy is denying you access and what you can do to access the Best Buy website.
Why is Access to Best Buy Being Denied
There are a few reasons why Best Keeps denying you access to their website. For the most part, the people I have seen getting the “you don’t have permission to access Best Buy” error are people who keep refreshing the page.
Because of this, the security setting Best Buy has put in place will automatically block domains that replicate spammy actions. These security systems can also block your IP address for these sorts of actions.
Another reason you may be being denied is because the Best Buy site is down. Since servers can’t handle many requests when down, you may not be able to access it.
If there is something wrong with cached files on your browser then this can also be another cause of the problem.
Clear Browser Cache and Cookies
When you are having an issue with any browser, the best thing to do is to clear the browser cache and cookies. Cache are old files stored on an application that makes the function of the application quicker.
When they become corrupt you have to clear them often in order to avoid such problems. Clearing the cache and cookies usually clears a lot of data so things like your history will be gone.
The best way to Clear cookies and cache (on Chrome) is to:
- Open the browser and go to the menu
- Hover over More Tools
- Click on Clear Browsing Data
- Choose a time range. If you want to delete everything then click All Time
- Check the cookie and cache box
- Select Clear Data
If you want to clear Safari browser data then all you need to do is Open settings > Safari > Tap Clear History > Website Sata
Try a Different Server
The other thing is that you can also change your router’s or modem’s DNS settings.
This will allow the Best Buys website’s IP address to be given out by your device instead of your home network’s default IP address (which could cause problems).
To change servers, you can do this in the settings of your device.
1. Tap on Wifi
2. Click on “i” next to the Wi-Fi name you are connected to
3. Select on Configure DNS.
4. Click on Manual → Add Server.
5. Put in the DNS server address (8.8.8.8)
6. Lastly, click on Save.
Best Buy Servers Are Down
We recommend checking the Best Buy servers if you’re experiencing issues accessing the site. There may be an outage that is preventing you from doing so. You can check the Best Buy server status using Down Detector.
Down Detector can assist you when trying to assess whether or not a site is down. When there is a high spike on the graph, it means that many people are reporting a problem on the site at that moment in time.
When a site is down there isn’t much you can do apart from wait. Usually, developers are on the issue and will have the problem solved in a few hours.
If there aren’t any high spikes on the graph then it is usually an indicator that the website isn’t down.
Try a VPN
Since the problem might be that your IPs have been blocked or servers in your area that might have been blocked, you might want to use a VPN.
A VPN is a virtual private network and it spoofs the location of where your device is. So let’s say you live in Canada and you’re using your device in Canada then using a VPN will change your device to another location.
When you do use a VPN, you may now be able to access the site. I would download a VPN app and then turn it on. Once it’s on, go and try and log into Best Buy and see if it works.
If that doesn’t work, make sure that the VPN hasn’t set a location where you already are. Make sure your location on the VPN is in a completely different state or continent.
Use a Different Device
The problem could just be your device. If your device is having issues accessing certain websites due to the network settings then you will just have to switch to a different device.
This is mainly a problem with network settings as well. If you are on a certain network and you can’t access notice that you can access the Best Buy website and you keep being denied then switch to another network.
If you are trying to do this on a mobile then go on a device, switch to a PC and you may have some settings on your mobile that don’t allow you to access the Best Buy website.
I would also try using data if you are currently using wifi. Sometimes your wifi network could be blocked due to spammy behavior. Since data networks aren’t blockable, this would be the best way to get around that situation.
Contact Best Buy Support
If you cannot access Best Buy then you can contact Best Buy Support and ask them for help.
Best Buy Support will provide a solution that will enable you to access the site. They can also guide you on how to fix it if it occurs again.
You should go to the Best Buy support page and click on other. From here, you can click on “Live Chat” and you will be able to talk to a support worker to fix the problem.
If you have a problem accessing the site, logging in, etc. then explain this in detail. Providing screenshots will also help the team understand your issue more.
This is typically done through an image link using sites like Pasteboard.
Conclusion
Hopefully, you are now able to access the Best Buy site. If you still can’t and you’re still seeing “Access Denied” you should wait for support to get back to you.
To go over, make sure that you have cleared the cache and cookies of the website you’re working on. This can be done through the settings.
In the case that your IP has been blocked, you can try using a VPN. A VPN will change your location and IP address while their on so this could do the trick for you.
If all of these things have been checked, you can either wait and see what Best Buy support says or wait till Best Buy servers aren’t down.
If you are still facing problems with Best Buy then just contact us by going to our contact page.
