With a Tinder match, we’ve all been there. You are talking to some you enjoy speaking to then the conversation suddenly disappears.
They are the ideal partner for you! And then they vanish. The chat you invested so much time in is nowhere to be found on your app, and perhaps it even disappears from your matches.
What does it signify if a chat on Tinder disappears, you inquire, heartbroken? Users of Tinder occasionally encounter app crashes and problems with their messages, matches, and other features.
This article will explain why tinder chats sometimes seem to vanish and what can be wrong with your mobile dating app.
Why Did My Tinder Conversation Disappear But Still Matched
When a user checks in, Tinder chats are active and may appear to have suddenly vanished when the user returns.
Tinder chats either vanish because of a bug or because the user unintentionally unmatches you, deletes you from their match queue, or deletes the app.
Bugs, a slow internet connection, or an outdated app could cause some situations. This article will explain the problem in detail, providing a solution to each case.
If a solution does not seem to work for you, you can move to the following answer, and it may work for you.
1. Tinder Has Many Bugs
Your tinder messages might have vanished due to the app itself. It can be a Tinder glitch if you abruptly stopped receiving messages or if they have never reloaded since you first joined.
Your account may have been hacked during the account creation process or while you were swiping right or left. This occasionally occurs. However, a quick account reset might be able to help.
Resetting your account will allow you to edit your profile and reset your Tinder algorithm score, in addition to solving the issue of the vanishing message.
However, it’s crucial to remember that doing so will cancel your paid subscriptions.
Tinder Maybe Down
It should go without saying that if the servers are down, you probably won’t experience any missing conversations or messages.
Checking to see if the Tinder servers are down would be a standard operating procedure. Tools from outside sources can be pretty helpful in this situation.
Also, with apps like Twitter, it is much easier to know if Tinder is down in this social media area.
There will be tweets addressing the same issue, and that way, you get to know that you are not the only one having the same problem. You may also see blogs addressing the same issue on Instagram or Facebook.
1. Wait For Tinder To Fix It
If you have figured that Tinder may be down, the only solution is to wait for Tinder to fix the issue so that you may get back to swiping right or left.
Up to 24 hours may pass during this messaging glitch. This is the time it takes for their personnel to become aware of a problem and take immediate action.
You can check Tinder on the down detector to see if all issues have died.
It doesn’t matter when Tinder is unavailable. That is because you now understand there isn’t a hardware issue.
You may relax knowing that Tinder is solely to blame and that it isn’t much you can do about it. You must understand the difference between when it is down and when it is not working.
Check Your Internet Connection
The root cause of all of this may be your internet connection. You must take action if you are aware of your unstable internet connection.
To begin with, make sure the Wi-Fi icon is still visible at the top of your screen. If not, your Wi-Fi connection was the problem.
Go to the settings app and toggle your Wi-Fi on and off. Once you’ve completed this, make sure it worked. If Tinder isn’t functioning when connected to Wi-Fi, see if it does so when utilizing cellular or mobile data.
By swiping up from the bottom or top right corner of your iPhone, depending on the model, you may access the control panel and do all these actions.
On an Android phone, this can also be done in the settings. Since data is typically more reliable than Wi-Fi, it won’t surprise me if this approach works.
You can also visit various spots until the bars are nearly complete. You could visit settings and determine where your data is enabled, as I said previously.
Switch on this data and off Wi-Fi. Keep in mind that updating your connection will have no effect if the app is unavailable.
Go to the Tinder app and see if you still have any vanishing messages to see if this method is effective.
Update The Tinder App
Since updates do frequently appear in the app store, it is worth checking for an update if you have already updated the Tinder app.
Keep in mind that updating the app won’t help if Tinder is down because the firm is responsible for fixing the issue.
Any bugs that haven’t been fixed will be eliminated if you update your Tinder application. Newer releases typically include fixes for these problems. If this has already been tried, move on to my next suggestion.
Depending on your smartphone, navigate to the updates area of the App Store or Google Play Store.
You only need to tap on your profile on an iOS device and browse until you discover the Tinder app. These updates are done through the iOS App Store.
An update button should be present if there is an available update. You must navigate the menu and select the Apps area if you use an Android device. On the list of apps that require updating would be Tinder.
Go to play store, search Tinder and click update. When the app has been updated, check to see if there are any issues (messages). Hopefully, you’re no longer having any.
Force Close Tinder
Although forcing an app to close is usually safe, you should only force an app to close if it is broken.
This maintains your device operating at its best and averts potential issues like data corruption or losing unsaved data.
In this case, force close the tinder app to see if the vanishing messages will be back once you re-open the app.
This is how you force close an app on iPhone; Open the App Switcher, slide right to locate the app, then swipe up on the app to close it.
Go to the Home Screen (or App Library), then press the app to re-open it.
For Android users;
1. On the Android device, launch the Settings app.
2. Tap Apps, Applications, or Manage apps after scrolling the list.
(optional)
3. Tap Application Manager on some devices, such as Samsung.
4. Scroll down the list to Tinder.
5. Press FORCE STOP.
Re-install Tinder
If all the above solutions have not worked for you, then maybe it is time to delete Tinder and reinstall it. Yes, that is accurate.
Although you must deactivate the Tinder app, doing so does not mean you must also cancel your account.
This is suggested since Tinder could occasionally experience issues from overloading the CPU with data.
This clears the cache if you delete the application. It’s up to you; you can also erase the cache without removing the application.
Select “general” and then “storage” on your iPhone to clean the app. Locate the application and select remove data.
Given that there is a button doing this is more straightforward on Android. All you have to do is go to Settings, scroll to Apps, find Tinder under the Storage section, then tap on Clear Cache.
If you have iOS, you must softly press each app until the cross appears on each one. Press Delete to confirm after tapping the cross.
On Android, you can just long-press the Tinder app, and an option to uninstall it will pop up.
After deleting it, you can reinstall it from the play store for Android or your app store for iOS. Just search for Tinder, and click uninstall.
It is important to note that you may delete the app but still maintain your account because you get back the same account when you sign back in. This way, you can see if your messages have been retrieved.
Re-Log into Tinder
You can log out or completely delete your account if you scroll to the bottom of the settings page.
Your profile does not automatically disappear from Tinder when you log off.
Once you log out, log in again using the following steps.
1. Launch a web browser and go to the Tinder website.
2. Click Login in the top right corner of the page.
3. Choose your preferred login method—Google, Facebook, or Phone Number—and follow the on-screen directions to finish the process.
Once you are back in your account, you may notice that there are messages that have disappeared.
This will help you know that it was a glitch with your account. If you notice the same pattern of disappearing messages even after re-logging in, maybe it is time to create a new tinder profile.
You may resolve these issues by creating a new account, which is a quick process. Get their social media information if you don’t want to lose any matches.
You can remove your account now that you don’t have to worry about losing anyone. You can terminate your account by going to the settings section of your Tinder account and scrolling to the bottom.
Your password must be entered, and you must choose to pause your account. Say you wish to erase it rather than break it permanently.
You can create a new account after it has been deleted. Using the same login information you previously used will be more straightforward.
Contact Tinder Support
If you have reached this far into the article, then maybe all the above-given solutions have not worked for you. It is now time to contact Tinder support. Here are the various ways you can contact Tinder support.
A chat support team has been put in place by Tinder and is ready to assist. To get in touch with Tinder customer support, there is a little bit of a process.
You must click the link to access the page where you must submit a request.
The following are some pre-populated justifications for your proposal that you will see when you select the “What can we help with” option.
Go for the tinder feature isn’t working; toggle and click. This will give you a chance to report the misbehaving messaging feature.
You can type the problem onto a new page that Tinder will direct you to. Additionally, Tinder will want your phone number and email information to get in touch with you when they have the solution to your issue.
The customer support team at Tinder does not provide a set amount of time for a response. However, the typical response time for Tinder support is 36 hours.
Additionally, you can get in touch with Tinder directly via phone, email, or mail.
However, there is no assurance that Tinder will reply to you. But if you’re going to bother them, why not? Make frequent contact.
Conclusion
There is never a situation where the chat deletes at random. It’s critical to understand this since, rather than the Tinder platform, the other side is mostly to blame for you no longer receiving matches.
You might contact Tinder to inquire about why you lost contact with someone you thought you had a strong relationship with.
But, likely, they didn’t unmatch you. This happens for no apparent cause; thus, it occurs frequently.
Also, we have seen that sometimes the problem might be on your side. Always check for Tinder updates and ensure you have a stable connection while using the app.
Also, it may be time to give up your account and sign up for a new one. Your best option if you think your Tinder app has a glitch would be to get in touch with their customer care team.
